PRIVACY & DATA HANDLING POLICY

1. CORPORATE IDENTITY & DATA CONTROLLER

Alon Products Ltd operates as a B2B Sovereign Infrastructure Hub.

  • Registered Office: Suite 5, 39-41 Chase Side, London, N14 5BP (Statutory Correspondence)

  • Operational Lab: 5 Woodside Court, Southampton, SO31 5JB (Technical Operations)

  • Compliance Contact: support@alonproducts.co.uk

2. TELEMETRY & DATA ACQUISITION

To execute infrastructure deployment and technical auditing, we collect strictly necessary data:

  • Commercial Contact Data: Name, corporate email, phone, and billing/deployment addresses.

  • Technical Intake (Jotform): Proprietary environmental parameters, thermal constraints, VRAM requirements, and workload specifications required for the Certified Fit Audit.

  • Financial Data: BACS transaction records, VAT details, and MTD compliance data.

3. LAWFUL BASIS FOR PROCESSING

We process data under Contractual Necessity and Legal Obligation to:

  • Validate hardware compatibility via the £120 Certified Fit Audit.

  • Provide the Technical Utility Statement for client R&D tax compliance.

  • Deploy high-value hardware via Insured Commercial Freight.

  • Comply with HMRC Making Tax Digital (MTD) mandates via QuickBooks.

4. ZERO THIRD-PARTY MARKETING & DATA SILOING

Alon Products Ltd is an infrastructure vendor, not a data broker.

  • No Marketing: Your technical parameters and contact details will never be sold, leased, or used for external marketing or consumer retargeting.

  • Operational Sharing: Data is shared only with mission-critical partners:

    1. Commercial Freight Networks (for deployment).

    2. QuickBooks/Banking Partners (for MTD/BACS compliance).

    3. HMRC/Legal Counsel (where statutory duty dictates).

5. DATA RETENTION & STATUTORY RIGHTS

  • Technical Data: Retained for the duration of your hardware deployment and warranty period to assist with technical support.

  • Financial Data: Retained for the statutory 6-year period required by UK tax law.

  • Rights: Under UK GDPR, you may request access to your data, mandate corrections, or request erasure of non-statutory data. Identity verification is required for all requests.

6. POLICY ITERATION

This policy is updated to maintain alignment with UK law and MTD mandates. The version active on this domain is the legally binding iteration for all active B2B contracts.